S&E CareTrade is a trusted family-owned business that has been supporting the healthcare sector since 1976. Now led by the third generation, we remain committed to delivering competitively priced products and services—always with an unwavering focus on providing the best possible customer experience.
Originally founded as a one-stop shop for nursing homes in Northern Ireland, our reputation for quality and care has grown, and today our products are trusted worldwide. At the heart of everything we do is a simple mission: to improve quality of life.
Our highly trained team is here to offer expert advice and guidance, ensuring you always receive the best solution for your needs. From everyday consumables, furniture and medical equipment, to our specialist fall prevention range, Ramblegard, S&E CareTrade is here to support you every step of the way.
Our Team
Alan Ryan
Business Development Manager, Ireland
Alan spends most of his time out on the road visiting care home staff (we’re guessing he loves it — he racks up the most visits!). A simple man at heart, he can’t resist a good chicken goujon meal when he’s up at HQ.
show more...Organisation is his thing; disorganisation? …gives him the ick.
When he’s not “Alanysing” data (one of Lloyd’s dad jokes — don’t ask), he’s waiting for Liverpool FC to give him the call for centre midfield. Until then, he’s stuck with us… lucky S&E.
Favourite quote: “Whether you think you can or think you can’t you’re right” – Henry Ford.
Best advice: “In a world where you can be anything, be kind”.
Austin Hughes
Facilities & Asset Management
Like father, like son, Austin loves working with his hands, and during lockdown, used his skills to turn an old shed into a man cave using recycled materials, mainly pallets (…wow, that’s pretty impressive… and it includes a fully stocked bar!)
show more...He used to be a mad footballer at school but since entering the ‘real’ world, rarely finds the time these days.
Practical work, particularly working with and making things out of wood, good quality tools, all forms of construction, digger driving (random!), all types and flavours of donuts (he does not discriminate) and table tennis, to name a few.
Bad quality tools, seeing good quality wood being wasted because he will find a use for it! Oh, and Monday mornings (they’re the worst).
Beating Chris McQuillan 3 straight sets at table tennis (...sadly, I don’t think there’s any chance of this happening any time soon).
Camillus Fitzpatrick
Financial Controller
Camillus is the newest member of the team. We haven’t quite sussed him out yet but we do know he likes golf and trips to Newcastle (Co. Down) at every opportunity.
show more...Fountain of knowledge (or full of useless information …it’s debatable, although it does come in handy for a quiz night). Extra in an Oscar-winning movie (so he tells us), and a dad of 6! Family time is important, even if it does involve some international travel these days (…sounds like a tough life!).
Puzzles, and having a holiday in the works.
Sand or dogs without a lead.
The glory days when Aston Villa and Louth were at their best.
Connor McQuillan
Warehouse & Distribution
Connor is anything but shy. A real talker, he's sure to put you at ease if you're the type that struggles to make conversation.
show more...Lover of music, bowls and pool/snooker, matched with a real competitive streak, he competes in all 3 disciplines and also used to be an Ulster U16 3000 metres champion.
Fun fact: He is the only person on the planet (i'm guessing) to enjoy recorder music ...and he's got grade 5 in playing! (I'm twitching just remembering that cacophony ...or perhaps best described as 'noise pollution' ...sorry Connor, you're definitely on your own on this one).
Singing and playing piano, snooker/pool and indoor bowls.
Silence (would prefer to hear his own voice), snow and ice, bad drivers and people who take the low offer on The Chase.
Playing piano in the Royal Albert Hall.
Gary McCartney
Engineering & Maintenance
Gary likes nothing more than traveling from one end of the country to the other and everywhere in between.
show more...You'll often find him in the slow lane in his van, but he seems to make it to his jobs on time.
Avid sports fan with a large collection of wooden spoons for his favourite football team. Often heard chatting about sports when it should be about work.
Gordon Linton
Project Management - James Clement Interiors
Where his predecessor climbed the corporate ladder, Gordon climbs actual ladders! When he’s not putting out fires in his spare time (real ones, not just the office kind), he’s busy coordinating all things James Clement.
show more...Basically, we’ve landed ourselves our very own Fireman Sam — braver than most, faster than you’d expect, and always ready to save the day (helmet and hose at the ready!).
With years of experience in cabinet and contract furniture manufacturing, Gordon knows healthcare furniture inside out. Nothing rattles him — cool, calm, collected. Exactly the man you want in an emergency… or in a Monday morning meeting. Because let’s face it: when there’s something wrong, Gordon will always be along (sirens optional).
Peace and quiet, his two dogs, and a good, long Sunday morning run.
People who exaggerate or cause a drama over nothing.
Being able to run a sub 3-hour marathon when he turns 50 (won't be long now ;)).
Heather Edgar
Marketing Manager
As our resident ‘Just for Fun’ team-games guru, meetings are never safe when Heather’s around.
show more...It’s Heather’s job to make things look pretty and resource the Sales Team, and when she’s not at her computer on InDesign, she’s in yet another meeting. PowerPoint queen, birthday cake-maker, and self-confessed perfectionist.
If there's a celebration to be had, she's on it and you can be sure it'll be fuelled by howls of laughter, but when she's giving boss lady vibes ...pay attention. If she raises that eyebrow, consider it a silent warning! She doesn't like to repeat herself either, and if her headphones are in, don't even try (take the hint and quietly move along).
Heather has earned unofficial office weathergirl status, thanks to her uncanny ability to book off only on the sunniest days. Loves her dog, and if she's ever reported missing, be sure to check the beach.
She also adores the little humans in her life... though firmly believes by age five they've lost about 90% of their charm.
The banter, the beach, a bit of healthy competition (boardgame nights are a staple in her social calendar), and any excuse for a dinner party.
'Snowflakes', rodents, when people don't use the templates provided, and early mornings (the good coffee only slightly helps!)
Being able to stand on her paddleboard for longer than 10 seconds without face-planting.
Jodie Booth
Engineering & Maintenance
Jodie describes himself as an extroverted introvert. It sounds confusing, but makes perfect sense once you get him talking... because he won't stop!
show more...A self-confessed dork and lifelong tinkerer, he has a borderline unhealthy love for electronics, technology and tools. If it comes in a box, it's getting opened. No box is safe. Some may say it's curiosity. Others may call it a tool-buying problem.
Family comes first. Weekends are for making memories and acting like a big kid wherever possible.
Living on the North Coast means the water is never far away, and when the conditions are right, he'll be in a wetsuit.
He's also a big believer in pushing personal limits, thanks largely to a partner who has a habit of turning former phobias into "character-building" experiences... like skydiving!
Taking things apart "just to see".
Unexplained problems and sealed packaging.
Family adventures by the sea (tools optional).
Johnny Woods
Operations Manager
Our jiving Johnny from Armagh takes charge of all goods-in and -out of the Warehouse. When he’s not doing this, he’s doing his best to keep the warehouse boys from getting up to too much mischief!
show more...A man of few words, Johnny likes to get things done with as little drama as possible. In fact, there are only two times in the year when Johnny’s popularity wanes, and that’s when it’s all hands on deck for stock-take day and Johnny likes to get everyone into work extra early (like before the sun comes up! …the poor night owls are traumatised).
Katie Preston
Service Co-Ordinator
Now a seasoned pro at juggling engineers and keeping them in check (basically herding cats, but with more emails), Katie somehow makes it look easy. Clearly, those mummying skills come in handy at work too.
show more...Not one to use her inside voice (like ever), Katie is life and soul of the party, which might also explain her struggle with the early morning routine. Her proven strategy in the war to stay awake is sugar …and more sugar (If you ever need a fix, check her top drawer. It’s basically a pick ’n’ mix counter, but shh, we’re not supposed to know that.)
Katie is a big footy fan and a self-proclaimed ‘foodie’ (Katie - you’ve found your tribe).
Cocktails, conspiracy theories, and being a mum.
Snow and defrosting the car in the morning.
Her next weekend getaway.
Kendon Watson
Customer Care Team Leader
Fresh-faced Kendon (aka mini-Kev) is probably the most popular member of the team because he plies us with the most delicious homemade desserts most Thursdays (Fridays don’t work for Katie)
show more...…although there are other ingredients than cinnamon, Kendon!
Talented man at the BBQ and a mixologist in the making, he’s serious about honing his craft.
Cinnamon and is partial to a curry chip.
Desserts that don’t contain cinnamon and fifteens (which Lloyd is appalled at).
Winning the great British bake-off.
Kevin Glass
Managing Director
Kevin, our Managing Director, brings enough energy, passion, and ideas to power the whole office. In the aftermath, someone has to organise his brain farts (usually Lloyd and Heather).
show more...He's the engine that drives the business forward — and the most persuasive salesman you’ll ever meet.
Off the clock, he swaps spreadsheets for spatulas, showing off his legendary BBQ skills. Apparently it’s all in the prep… I’ll take mine medium-rare, Kevin, thanks.
Just don’t challenge him to a game of Table Tennis unless you enjoy losing — his fierce competitive streak combined with actual talent is an unfair advantage.
Good customer references, smashing targets and winning over even the toughest prospect.
An untidy office and losing.
Happy staff, happy customers, happy Tim.
Lloyd Palmer
Executive Assistant to Kevin Glass
Lloyd no longer drinks tea at work - maximising efficiencies and all that, tea takes too long to make apparently. Now, the day starts with a cup of strong black coffee (strength - 4 beans, nothing less is acceptable).
show more...Proud Daddy (and maybe slightly over-protective of his little princess), he is now pretty sleep deprived but is managing to keep all Kevin's ducks in a row (...and he's not bad with a hoover either!).
Being part of a fully-functioning successful team. Used to like lazy weekends and drinking many variations of Bourbon whiskey ...now he's a hands-on dad and well, life is somewhat different.
When things occasionally don't go to plan, rain, salads and the 'woke' generation ...oh and when Oriana cries (he dies a little inside)!
Keeping the fitness levels up (sitting at a desk all day is bad for this) and owning a Caribbean island.
Michael Merritt
Engineering & Maintenance
Electric music-loving Michael is our most talented technician in the kitchen ...his chicken bake and lasagne are edible (...just kidding they are divine ...please, please keep feeding us!).
show more...He is also a dab hand at identifying and fixing issues for our customers and has a particular fondness for the scented mattresses that kindly appear in his workshop. An avid storyteller, Michael is currently working on his first book (...we await with bated breath and anticipation!...).
As well as being a committed charity fundraiser, Michael also finds time to bowl for Ireland (but is actually a proud Scotsman).
He's young enough to keep up with everyone on the team and old enough to complain about "youngsters".
Molly Speers
Clinical Nurse Specialist
Molly is our incontinence nurse (after all, why stop for toilet breaks when we can wear diapers instead?!).
show more...Our very own Miss Chatterbox, Molly longs for a wet weekend when extra-curricular activities are abandoned and she can put her feet up in front of the fire with a glass (really a bottle) of prosecco and dream of the day her son becomes a professional golfer so she can retire early and cruise around the world in style.
Strictly Come Dancing and chocolate.
Juggling all her children’s social and sporting activities.
Juggling all her children's social and sporting activities.
Morgan Glass
Purchasing Clerk
Morgan is our youngest team member and a firm believer that life — and people — should be simple. Complicated things, he insists, were designed purely to melt heads and stretch out pointless conversations. He applies the same philosophy to food: keep it beige, keep it salty, and avoid anything that tries to be fancy.
show more...Addicted to ordinary Coke (the only Coke, obviously), Morgan thrives on adrenaline — whether that’s tearing around a track, testing the limits of machinery, or simply reversing a trailer for no reason other than a challenge. Driving through small gaps, digging holes only to fill them back in… if it’s slightly risky or requires skill, he’s in. Fair warning: things quickly become competitive (it must be in the genes!).
At home, Morgan’s happiest in a warm bed, cold room, fan on, enjoying a good lie-in. But ask him to watch a video with bad Wi-Fi, and you’ll see true frustration.
Testing the laws of physics (and his own patience), weekend mischief with machinery, and fan-assisted sleep.
Overcomplicated instructions (“why write a paragraph when one word would do?”) and slow-loading tech.
Living life to the fullest — preferably at speed.
Ninah Lilleyman
Customer Care Team
Ninah is part of our Customer Care team and proudly lives by the motto “done is better than perfect”, which makes her both efficient and quietly judgemental of anyone still “tweaking” things that were finished three hours ago.
show more...If pineapple is an option, she’s having it. On pizza. On food in general. Possibly on things it was never meant to go on! If it exists, it’s better with pineapple. Probably. Maybe. Some of us aren’t convinced.
She has a love affair with citrus smells, a vendetta against rain, and believes cucumber is a crime against food. Rarely seen without freshly done nails (claws out at all times) and a cold Monster in hand, Ninah divides her time between keeping customers happy, bingeing movies, TV, and music, and plotting a future trip to Asia — Japan or South Korea preferred. Karaoke? Absolutely not. Nobody needs to suffer like that.
If she were an animal, she’d be a panda: relaxed, unbothered, and clearly winning at life. She can usually be heard before she’s seen, having perfected the art of holding full conversations across the office. Whispering? Not in her vocabulary. Subtlety? Definitely not her thing. Efficient? Absolutely.
K-pop, pineapple (we get it), and immaculate nails.
Nuts and unnecessary effort.
An Asian holiday… preferably one that does not involve singing and where pineapple is plentiful.
Ray Wogan
Business Development Manager - James Clement Interiors
When he’s not working with clients, chances are he’s on the golf course if he can ‘swing it’ (once a week in summer counts as “dedication,” right?). His dream four-ball? Tiger, Rory and Shane — no pressure at all.
show more...Heights? Forget it. One dodgy flight and a cable car that stalled halfway up Mont Blanc was enough to keep him grounded for life. Still, he’s heading to Sorrento for his 60th — we’ve no idea how he’s getting there, and frankly, neither does he.
Golf and watching sport (especially Gaelic football, soccer and golf).
When people slurp their tea (instant rage).
Playing on the Masters course with Tiger Woods, Rory McIlroy and Shane Lowry.
Sheldon Davenport
National Business Manager
The humblest man we’ve ever known, Sheldon is our resident easy-going South African, whose dulcet tones match his even temperament …made even more impressive given the abuse he gets from Bethany & Katie on a daily basis (although, he does seem to come back for more).
show more...Often overwhelmed however, by the noise of Beth & Katie in the office, he likes to escape whenever possible (and for that, we really can’t blame him!).
Ever the practical-joker, Sheldon likes to get up to mischief in the office when no one is looking, but in all seriousness, he is passionate about the Healthcare industry and will go over and above to take care of his customers.
Buying biscuits for the biscuit tin.
Beth & Katie. The cold and the rain (we can’t think why he chose to make NI his home).
Beth & Katie being out of the office on annual leave, and seeing the Sun appear again (in his lifetime!).
Terri Shields
Credit Controller
Terri is super-organised and suffers no fools (beware, this feisty credit controller [or the girl in accounts as she’s affectionately known by the Agri team] doesn't come with a remote) but, she'll be the first to greet you with a great big smile.
show more...Poor Terri struggles with the early mornings but with a cup of tea in hand and a hot water bottle to keep her warm, she’s ready to face the day.
A minimalist at heart, Terri's desk is always immaculate (puts the rest of us to shame) and so are her nails …shabby nails are a no-no …and if she hasn't got new nail art to show us every fortnight, something is definitely wrong!
WKD daiquiris, her dog Sophie, and being toasty warm. Also thinks you can’t beat a big bag of salted popcorn (yummy) or garlic stuffed olives to nibble on (wait ...does Tim know this?!).
Spiders, slow drivers and her fiancé's drooling dog!! Also doesn’t like when Lloyd squeaks the pink horn!
Tim Hughes
CEO & Founder
Based in Antrim and having been with the company since he founded it over 30 years ago, Tim craves for as little hassle as possible with everyone else doing the work.
show more...He is most happy surrounded by happy customers, really really good coffee and weekends.
He works hard to ensure no-one forgets to put the coffee in the cupboard and that any staff who have garlic at lunchtime are made to sit in the warehouse.
Tom Aughey
Accounts Office Manager
Tom is our in-house Acrobat – he mainly juggles his day and balances the books.
show more...Tom enjoys regular exercise at his local leisure centre and is a founder member of his local Men's Shed in Crumlin Co. Antrim.
Members of a men’s shed are known as 'Shedders'.
For anyone who doesn't know ...a Men's Shed is any community-based, non-commercial organisation which is open to all men where the primary activity is the provision of a safe, friendly and inclusive environment where the men are able to gather and/or work on meaningful projects at their own pace, in their own time and in the company of other men and where the primary objective is to advance the health and well- being of the participating men.
Fine food and a good red wine, in that order.
Diets, empty red wine bottles, being awake.
A long, happy healthy retirement pottering about with his shedders, although he'll have to wait a few years!
